December marks the beginning of an enhanced management structure within the agency, which includes the development of two new positions at SMWG.
The first new position is the Operations Manager, who reports directly to the Finance and Human Resources Director and the Executive Director. This position is responsible for supervising and coordinating the programs and clinical services offered by the agency, including oversight and program functions, intake, client services, regulatory compliance and quality assurance, identification and development of new programs, and integration/coordination of agency clinical services and program components within the agency and with providers in the community.
Nicole Vanneman, LMFT will be the Operations Manager for the agency. Nicole has been in our Functional Family Therapist position for the past several years and will be a valuable asset to our management team.
The second new position is the Operations Coordinator. This position reports to the Operations Manager, Finance and Human Resources Director and Executive Director. This position is responsible for supporting the Operations Manager in overseeing and coordinating the programs and clinical services at the agency, implementing and monitoring regulations and policies, and ensuring efficient service delivery.
Amy Alves will be the agency’s Operations Coordinator. Amy has been with the agency almost five years and has coordinated the scheduling, correspondence with referral sources and other administrative responsibilities for the agency.
The vacancy that Nicole leaves behind in the Functional Family Therapist position will be filled by Katy Beckman, MFTT, who has been in a Family Support Counselor position with the agency.
The vacancy which remains at the scheduling position will be filled by Tammy Crosthwaite. Tammy has served the agency for many years as a vital office assistant providing afternoon and evening coverage for our services and programs offered during that time frame.
The evening coverage vacancy will be filled by Don Hutchinson who will ensure a smooth operation for our evening clinicians and clients.
We are very excited about these changes and the positive impact that they will have on both the organization’s internal functioning and the quality services that we offer to our community.